From Knowing to Doing
Building the kind of trust that turns good advice into action
This course addresses the gap that agricultural advisors know well: you have the knowledge, you give good advice, but farmers don't always act on it. This isn't a knowledge problem—it's a trust problem. Over 8 sessions, you'll explore why farmers make decisions based on who they trust, not just what they know. You'll learn specific, practical behaviors that build trust—from how you structure farm visits to how you follow through with documentation. The course respects your experience and focuses on what actually works in the field.
Sessions
8
Total Hours
8
Duration
8 weeks
Level
intermediate
What You'll Learn
- Understand why knowledge alone doesn't change farmer behavior
- Recognize how farmers calculate trust and make decisions
- Build trust through three core pillars: competence, integrity, and benevolence
- Conduct more effective farm visits with intentional preparation and follow-through
- Use writing and documentation as tools for building advisor credibility
- Leverage voice capture technology to improve farm visit documentation
- Create preparation systems that demonstrate care and competence
- Establish sustainable habits that support long-term trust building
Course Sessions
The Knowledge Paradox
Why doesn't good advice lead to action?
How Farmers Calculate Trust
Why are farmers skeptical—and why is that rational?
The Three Pillars of Trust
What earns trust? Where do you slip?
The Anatomy of a Farm Visit
What actually happens when you're on farm?
Why Writing Matters
Why does the written follow-up so often not happen?
Capturing What Matters
How do you record observations without slowing down?
PropelMapper FeatureShowing Up Prepared
How do you walk onto every farm fully briefed?
PropelMapper FeatureBuilding the Habit
How do you make this sustainable, not heroic?